FAQ
Our store is located at 2048 Fairview Ave, Prattville, AL 36066 just across from the new Chick-Fil-A.
Not at the moment. One of our technition recently passed and our current technician is back logged. But we will be in the future when we are caught up with current work.
Our return policy is in accordance with the policies of the manufacturers we work with. Please contact us for information on returning products. For vintage work is per individual basis.
Warranty policies vary depending on the manufacturers we deal with. Vintage equipment is based per item and what service work was done to that item. Please contact us for specific warranty details.
Exchanges are subject to the return policies of the manufacturer. Please get in touch with us for more information on exchanges.
We accept various payment methods, including credit cards and cash. No check payments. Please contact us for more details on accepted payment methods.
Our store hours may vary, so it's best to check our website or contact us for our current operating hours.
At this time you need to call our store to arrange for shipping of items. We are not shipping equipment of any kind. Your items must be insured by the value of the item. Please contact us before purchasing. In the event your item(s) are damaged during shipping, you will need to file a claim with the carrier.
Privacy Policy for Classic Audio and Records
Introduction
Welcome to Classic Audio and Records. We are committed to protecting the privacy and security of our customers' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you order online or visit our store at 2048 Fairview Ave, Prattville, AL 36066.
Information Collection
We may collect personal information in various ways, including, but not limited to:
- Information you provide directly when you purchase or inquire about our products or services.
- Information automatically collected when you visit our store, such as CCTV footage.
Use of Information
The information we collect may be used for the following purposes:
- To process transactions and provide receipts.
- To improve customer service and respond to inquiries.
- For internal record keeping and business analytics.
Sharing of Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Changes to This Privacy Policy
Classic Audio and Records has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this store, or your dealings with Classic Audio and Records, please contact us at:
Classic Audio and Records
2048 Fairview Ave
Prattville, AL 36066
334-290-3817